Old American County Mutual /MGA Windhaven (Auto) UNDER NEW SERVICE PROVIDER 

Texas only company

Policies that begin with: TXAS, APX, TXAL, APX, TXES, EDG, TXEL, EDG

[TBS_COLLAPSE accordion=’y’]

[TBS_COLLAPSE_GROUP title=”What are the products and policy prefixes associated with this entity?” open=’n’]
Apex Standard / TXAS or APX
Apex Limited / TXAL or APX
Edge Standard / TXES or EDG
Edge Limited / TXEL or EDG
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Will the OACM policies be cancelled or renewed?” open=’n’]
All qualifying OACM auto policies in compliance with underwriting and payment guidelines will be renewed and those not in accordance will be cancelled/terminated. Please be reminded in Texas, per state requirements, there are no longer any “limited” policies allowed to be written; therefore, any qualifying Apex Limited policies and Edge Limited policies are renewing into the Standard version of their respective product lineage (i.e. Apex Standard & Edge Standard).
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”What is the status of the commissions still owed for the months of January & February?” Will they be paid and if so, when?” open=’n’]
We are working hard to reconcile premium trust accounts, and we are hopeful it will allow us to pay commissions as soon as possible. At this time, we apologetically do not have a specific time frame, but this is a matter we consider a priority.
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Are we honoring OACM claims?” open=’n’]
Yes, claims will be handled as usual. There may be a delay in the payment of claims as we work through the situation. We are working on a better financial distribution to prevent any delays in future business.
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Who should we contact about claims?” open=’n’]
To report a new claim please call 1-305-265-3100
To discuss an existing claim please call 1-305-265-3100[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Who should we contact about policy-related matters?” open=’n’]
To inquire about policy-related matters, please call 1-305-265-3100.
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Will there be appointment fees to become reappointed?” open=’n’]
We are currently going through many changes under this new ownership and although business will continue as usual for OACM, we are working on making all changes as smooth and seamless as possible for all our valued agents. We do not have a definitive response but hope to come to an agreeable transition when the time comes. In the meantime, your current appointment is still standing. If you check via the state website and you do not see an ACTIVE Old American County Mutual appointment under your agent license, please contact inquiries@sprintersinsurance.com.
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Will there be any changes to our producer accounts, policy management system or how we access them?” open=’n’]
Producer account access will remain the same. There will be no change. As usual, you will access the system via insurestation.com and click on the blue “Policy Management” tile. If you are having trouble logging in, please send an email to inquiries@sprintersinsurance.com.
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Under the new ownership, will you be offering any new products?” open=’n’]
We are in the early stages of this transition. We are focused on meeting the needs of our existing valued independent agents. We appreciate your enthusiasm, so stay tuned as we release more details on our exciting new ownership and re-branding.
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Who should I contact regarding agency or producer account related matters?” open=’n’]
Please contact inquiries@sprintersinsurance.com.
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”What is going to happen with the free websites, banners and widgets?” open=’n’]
We are working on extending these services and hope to have an update soon. Meanwhile, please note we are diligently working on transitioning our existing policies and have suspended writing new business so that these changes may be made as seamlessly as possible.
[/TBS_COLLAPSE_GROUP]

[/TBS_COLLAPSE]

State National Insurance Company, MGA Hearth Insurance (Homeowners) UNDER NEW SERVICE PROVIDER

Texas & Florida company

Policies that begin with: HIG

[TBS_COLLAPSE accordion=’y’]

[TBS_COLLAPSE_GROUP title=”What are the products and policy prefixes associated with this entity?” open=’n’]Texas & Florida:
HO-3 / HIG
HO-4 / HIG
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Will the Hearth/SNIC policies be cancelled or renewed?” open=’n’]All qualifying Hearth homeowners policies in compliance with underwriting and payment guidelines will be renewed and those not in accordance will be cancelled.[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”What is the status of the commissions still owed for the months of January & February?” open=’n’]We are working hard to reconcile premium trust accounts and we are hopeful it will allow us to pay commissions as soon as possible. At this time, we apologetically do not have a specific time frame but this is a matter we consider a priority.[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Are we honoring Hearth claims?” open=’n’]Yes, claims will be processed as usual. There may be a delay in claims payments due to the transition. We are working on a better financial distribution to prevent any delays in future business.[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Who should we contact about claims?” open=’n’]To report a claim please call 1-305-265-3101.[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Who should we contact about policy-related matters?” open=’n’]
To inquire about policy-related matters, please call 1-305-265-3101.
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Will there be appointment fees to become reappointed?” open=’n’]We are currently going through many changes and although business will continue as usual for The Hearth, we are working on making all changes as smooth and seamless as possible. We do not have a definitive response at this time as we work through this process. In the meantime, your current appointment is still standing. If you check via the state website and you do not see an ACTIVE State National Insurance Company appointment under your agent license, please contact inquiries@sprintersinsurance.com.[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Will there be any changes to our producer accounts, policy management system or how we access them?” open=’n’]
Producer account access will remain the same. There will be no change. As usual, you will access the system via insurestation.com and click on the blue “Policy Management” tile. If you are having trouble logging in, please send an email to inquiries@sprintersinsurance.com.
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Who should I contact regarding agency or producer account related matters?” open=’n’]
Please contact inquiries@sprintersinsurance.com[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”What is going to happen with the free websites, banners and widgets?” open=’n’]
We are working on extending these services and hope to have an update soon. Meanwhile, please note we are diligently working on transitioning our existing policies and have suspended writing new business so that these changes may be made as seamlessly as possible.
[/TBS_COLLAPSE_GROUP]

[/TBS_COLLAPSE]

Windhaven Insurance Company (WIC) UNDER LIQUIDATION

Florida ONLY Company

Policies that begin with: ICN, FLIC, SEL, FLSEL, WIN, FLWH, OPT, FLOM.

[TBS_COLLAPSE accordion=’y’]

[TBS_COLLAPSE_GROUP title=”What are the products and policy prefixes associated with this entity?” open=’n’]
Icon / ICN or FLIC
Select / SEL or FLSEL
Windhaven / WIN or FLWH
Optimum / OPT or FLOM
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Who should I contact regarding any questions or inquiries for WIC regarding claims, commissions or policy-related matters?” open=’n’]
For assistance and information please visit the Florida CFO Website https://www.myfloridacfo.com/Division/Receiver/Companies/windhaven/default.htm
[/TBS_COLLAPSE_GROUP]

[/TBS_COLLAPSE]

Windhaven National Insurance Company (WNIC) UNDER LIQUIDATION

Texas AND Florida Company.

Policies that begin with: FLWW, TXEV.

[TBS_COLLAPSE accordion=’y’]

[TBS_COLLAPSE_GROUP title=”What are the products and policy prefixes associated with this entity?” open=’n’]
Florida: Windward / FLWW
Texas:Envoy / TXEV
[/TBS_COLLAPSE_GROUP]

[TBS_COLLAPSE_GROUP title=”Who should I contact regarding any questions or inquiries for WIC regarding claims, commissions or policy-related matters?” open=’n’] For assistance and information please visit https://windhavennational.com/
[/TBS_COLLAPSE_GROUP]

[/TBS_COLLAPSE]